For the purpose of the Data Protection Act 1998 and subsequently the General Data Protection Regulation (the Act), Paraplan Plus Ltd of Boston House, Grove Business Park, Wantage, Oxfordshire, UK, OX12 9FF is the data controller.
What we collect from you
We may collect the following information from you:
- Your full name and email address
- Your company or organsiation name
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Where you have consented to be contacted for such purposes, to provide you with information or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To promote and allow you to participate in any events or features which may offer on our site from time to time, when you choose to do so.
- To notify you about changes to our service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can see our Cyber Essentials Certificate here.
Where we store your personal data
Countries where personal data relating to you may be stored and/or processed, or where recipients of personal data relating to you may be located, may have data protection laws which differ to the data protection laws in your country of residence. By submitting your personal data, you accept that personal data relating to you may be transferred, stored or processed in this way. We will take all steps reasonably necessary to ensure that the recipients of your data will treat that data securely and in accordance with this policy.
Unfortunately, the transmission of information via the internet is not completely secure. Athough we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You are responsible for keeping your own password for the website secure.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- Enabling a service to recognise your device so you don’t have to give the same information several times during one task;
- Recognising that you may already have given a username and password so you don’t need to do it for every web page requested;
- Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
You can manage these small files yourself and learn more about them through Internet browser cookies — what they are and how to manage them
Our site uses two types of cookies: ‘Session’ and ‘Persistent’.
Session cookies: A session cookie lasts only for the duration of your visit to the website. It will expire when you close your browser, or if you haven’t visited the site for certain period of time (called session idle timeout, in which case, the site will expire/invalidate the user session).
Persistent cookies: A persistent cookie will outlast user sessions. If a persistent cookie has its Max-Age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to site every time the user visits the site. This could be used to record a vital piece of information such as how you initially came to the website. For this reason, persistent cookies are also called tracking cookies.
Cookies for measuring visitor numbers
Google Analytics is software that we use to track numbers of website visitors. It uses the following cookies.
|_utma||randomly generated number||2 years|
|_utmb||randomly generated number||30 minutes|
|_utmc||randomly generated number||when you close the browser|
|_utmz||randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)||6 months|
For further details on the cookies set by Google Analytics, please refer to the Google Code website.
Links to other websites
Our site may, from time to time, contain links to and from the websites of our members, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Disclosure of your personal information
We may disclose your personal information to third parties:
- If you have given your consent for us to do so for marketing or other specified purposes.
Marketing and your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by refusing your consent at the time of collection or at any other time by contacting us at firstname.lastname@example.org.
Access to, retention and deletion of information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and we have 30 days to respond. You also have the right to ask us to erase, amend or limit the use of the data we hold about you. If there is a legitimate and permissible reason why we cannot do this we will explain why.
We have a retention policy which means we do not keep information we hold about you for longer than necessary unless we there is a legal obligation to do so.
Making a complaint
If for any reason you are not satisfied with our response, you can complain to the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office
0303 123 1113
Paraplan Plus Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 21 May 2018.